Frequently Asked Questions

FAQs

It covers accidental injuries, medical expenses, disability, and accidental death that may occur at the student’s place of attachment/internship.

For cover of up to KES 290,000 for a period of 3 months, it costs KES 600
For cover of up to KES 425,000 for a period of 6 months, it costs KES 850
For cover of up to KES 520,000 for a period of 12 months, it costs KES 1100

Report any loss within 48hrs and not later than 7 days by:-

  • Filling the claim notification form
  • Calling our claims department office
  • E-mailing our office

The following documents should be forwarded thereafter.

  • Duly filled miscellaneous claim form
  • Police abstract report
  • Consignment note
  • Copy f your policy schedule
  • Excess normally deducted from net pay.
  • Once we are in receipt of all the above documents, a loss adjuster appointed to adjust the claim and advise us on our liability & quantum.
  • We issue settlement offer (discharge voucher).
  • Settle the claim (insurance act within 90 days upon submission of all the required documents, while in the market to remain competitive we settle in thirty days).

If M/V is comprehensive, it should be taken to one of the garages in our panel for assessment and thereafter repairs/if it is a total loss wait for our discharge voucher.

Before releasing the motor vehicle from the garage once the repairs are done, it should be re-inspected and later policy excess should be paid.

If own repairs, we issue discharge vouchers

Settlement of the claim.

You will need identification documents, proof of address, proof of ownership, and details specific to the type of insurance you are purchasing.

You can pay via mobile money using the Till Number 46106404 or with a current cheque.

Report any claim within 24 hours by contacting our claims department at 0725951951, email claims@amaco.co.ke, or visit any AMACO branch with the required claim documents.